it help desk technician in tel aviv
"A company working in the Internet Marketing realm (SEO/SEM), is seeking for a professional and hands-on IT help-desk technician. Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, Installing hardware and software solutions. Performing PC maintenance, upgrades and configurations, resolve problems and takes the most appropriate actions in order to reach a satisfactory resolution. Monitor and respond quickly and effectively to requests received through the IT helpdesk Ticket Systems. Install, test and configure new workstations, peripheral equipment and software. Manage PC setup and deployment for new employees using standard hardware, images and software. Assign users and computers to proper groups in Active Directory Job Requirements: At least 2-3 years of experience as a PC technician. Experience in hardware, software, and network troubleshooting. Experience with Windows 7, 8 Operating Systems including diagnosing and correcting issues. Experience with Installing computers and laptops from scratch, Experience with in Microsoft Office 2010-2013 suite. Basic knowledge in installing software on desktops. Excellent interpersonal skills. Must have a good command of the English language in order to provide effective phone, desk-side, and email support. CVs in Word format to ."
